Start Small. Upgrade When Revenue Grows.
Pick a plan that matches your team size — seats, channels, and memory that keep every lead followed up. Change plans anytime.
2 months free with annual billing
Switch to Yearly and save 2 months
Free
Full team experience: shared inbox, memory, and one AI agent
- 3 user seats
- 1 channel
- 1 AI agent
- 1,000 AI credits (one-time)
- 200 testing credits (one-time)
- 300 contacts
- 5 knowledge documents
- 25 products
- WhatsApp, Instagram, or website chat
- Shared inbox, templates, and broadcasts
No credit card required
Starter
Pilot AI qualification on two channels with your core team
Billed $384/year
Switch to annual and save 2 months
- 3 user seats
- 2 channels
- 1 AI agent
- 3,000 AI credits / month
- 250 testing credits / month
- 2,000 contacts
- 25 knowledge documents
- 100 products
14-day trial, no credit card
Growth
The four core agents for a full sales team on native WhatsApp
Billed $984/year
Switch to annual and save 2 months
- 10 user seats
- 3 channels
- 3 AI agents
- 9,000 AI credits / month
- 750 testing credits / month
- 10,000 contacts
- 100 knowledge documents
- 1,000 products
- Company records
- Agent can update contacts and deals
14-day trial, no credit card
Business
Custom roles, live web search, and room to grow beyond Growth
Billed $1,488/year
Switch to annual and save 2 months
- 15 user seats
- 5 channels
- 5 AI agents
- 15,000 AI credits / month
- 1,500 testing credits / month
- 25,000 contacts
- 250 knowledge documents
- 2,500 products
- Custom roles
- Live web search
- Agent can update companies
14-day trial, no credit card
Custom
Beyond Business: 50+ seats, more channels and credits, custom limits, dedicated support. Modules quoted to the mix; catalogs are 25% below list.
À la carte. Catalog plans are 25% below that rate.
- Modules and limits quoted to the mix
- WhatsApp, Instagram, and website chat
- Credit volume by agreement
- Catalog bundles stay 25% below à la carte
The Return Math
One recovered follow-up pays the month
We do not compare this subscription to other apps. We compare it to the deals currently lost to forgotten follow-ups. The math is simple, and you can run it on your own numbers.
Starter-plan team
If your average order is average order ≥ $39 or more and 10+ sales/month, one forgotten follow-up costs about $39.
Remind 10 nearly-lost buyers per month and $39 comes back. That is 10x the plan price.
And that counts reminders alone, before the AI qualification, daily priorities, and the ad budget you stop spending re-finding leads you already paid for.
Growth-plan team
If your average order is average deal ≥ $99 or more and 10+ deals/month, one forgotten follow-up costs about $99.
Remind 10 nearly-lost buyers per month and $99 comes back. That is 10x the plan price.
And that counts reminders alone, before the AI qualification, daily priorities, and the ad budget you stop spending re-finding leads you already paid for.
Business-plan team
If your average order is average deal ≥ $149 or more and 10+ deals/month, one forgotten follow-up costs about $149.
Remind 10 nearly-lost buyers per month and $149 comes back. That is 10x the plan price.
And that counts reminders alone, before the AI qualification, daily priorities, and the ad budget you stop spending re-finding leads you already paid for.
Assumption: each reminder re-contacts a prospect who had drifted mid-deal. If your save rate is lower, the return is still positive, just smaller. Run it against your own monthly deals from billing.
Feature Comparison
Everything you get, side by side.
| Compare Plans | |||||
|---|---|---|---|---|---|
| User seats | 3 | 3 | 10 | 15 | Custom |
| Contacts | 300 | 2,000 | 10,000 | 25,000 | Custom |
| Channels | 1 | 2 | 3 | 5 | Custom |
| Channel types | WhatsApp, Instagram, or web chat | WhatsApp, Instagram, or web chat | WhatsApp, Instagram, or web chat | WhatsApp, Instagram, or web chat | WhatsApp, Instagram, or web chat |
| AI agents | 1 | 1 | 3 | 5 | Custom |
| AI credits | 1,000 (one-time) | 3,000/mo | 9,000/mo | 15,000/mo | Custom |
| Testing credits | 200 (one-time) | 250/mo | 750/mo | 1,500/mo | Custom |
| Products | 25 | 100 | 1,000 | 2,500 | Custom |
| Knowledge documents | 5 | 25 | 100 | 250 | Custom |
| Company records | — | — | Yes | Yes | Yes |
| Custom roles | — | — | — | Yes | Yes |
| Broadcasts & templates | Yes | Yes | Yes | Yes | Yes |
Add-ons & Implementation
Extra AI credits
Buy extra AI credits. Same packs as billing in the app.
Extra AI credits
The same credit top-up packs as in the app billing page.
Implementation: do it yourself or let us do it
The number to compare is not the setup cost, it is the deals it saves: one recovered mid-ticket deal usually returns several times the fee (teams typically see 10x in the first quarter). The subscription carries no mandatory setup fee; if you want us to run the implementation, here is exactly what it costs.
Self-serve onboarding
Tutorial videos and full documentation. Most technical teams need nothing else.
Hands-on onboarding (per company, one-time)
We run the setup: AI agents configured and trained, product catalog imported, 4 meetings (kickoff, setup, training, launch review). Standard rate US$1,000; currently US$500 per company.
Implementation Partner
Work with a vetted partner who runs the implementation for you. You negotiate and pay them directly.
Full details on the services page.
Frequently Asked Questions
Find answers to common questions about our plans and features
Is there a setup or onboarding fee?
No mandatory one. Plans bill monthly or annually with nothing due at signup, and self-serve setup via our videos and docs is free. The optional hands-on onboarding service costs US$500 per company (one-time) and typically pays for itself within the first quarter through deals a set-up pipeline recovers (teams see ~10x). Full breakdown on the services page.
How does the free plan work?
Start on Free with no credit card. You get the full team experience: three seats, a shared inbox, customer memory, and one AI agent, capped at 300 contacts. When the pipeline outgrows the cap, upgrade from billing in the app.
What counts as a channel?
A connected WhatsApp number, Instagram account, or website chat widget. Each one counts toward the plan limit: 1 on Free, 2 on Starter, 3 on Growth, 5 on Business. Beyond that is the Custom plan.
Do I pay ChatAgent for WhatsApp message fees?
No. WhatsApp Business API conversation charges go to Meta. ChatAgent bills the platform subscription and AI credits.
Can I change plans later?
Yes. Upgrade or downgrade from billing in the app. Stripe handles proration on paid plans.
What does annual billing save?
Annual billing is 10 months for 12 — two months included.
Do you sell Shopify, SugarCRM, or payment-gateway plugins?
No. ChatAgent does not ship native Shopify, marketplace, courier, or CRM-sync connectors. Products and knowledge live in ChatAgent; Meta catalog publish is available for WhatsApp.
See ChatAgent in action
15 minutes with the founder. Real talk about your WhatsApp challenges and honest answers about whether ChatAgent fits your business.
You talk to the founder, not a salesperson.
Remember every customer. Prioritize every relationship. Know what to do next.
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