Start Small. Upgrade When Revenue Grows.
Pick a plan that matches your current chat volume — not your predicted revenue. Change plans anytime as your WhatsApp sales grow.
🎉 2 months free with annual billing
Switch to Yearly and save 2 months
Free
Get started with WhatsApp inbox management at no cost
- 2 User Seats
- 1 Connected Number
-
- 100 Contacts limit
- 1 AI Flow (NLP)
- 100 AI Credits (one-time)
- Shared Team Inbox
- Email Support
7-day trial, no credit card
Starter
Everything in Free, plus AI chatbot and more capacity
Billed $384/year
Switch to annual and save 2 months
- 3 User Seats
- 2 Connected Numbers
-
- Unlimited Contacts
- 5 AI Flows (NLP)
- 1,500 AI Credits/month
- 5 Files / 30 Pages Knowledge
- Email & Chat Support
7-day trial, no credit card
Growth
Best for scaling teams with full AI capabilities
Billed $984/year
Switch to annual and save 2 months
- 10 User Seats
- 5 Connected Numbers
-
- Unlimited Contacts
- 15 AI Flows (NLP)
- 6,000 AI Credits/month
- Up to 500 Products (WhatsApp Catalog Limit)
- 20 Files / 200 Pages Knowledge
- 3rd Party Integration
- Custom RBAC
- Onboarding included (1× session)
7-day trial, no credit card
Business
For teams with integrations, higher volume, and priority support
Billed $1,980/year
Switch to annual and save 2 months
- 20 User Seats
- 10 Connected Numbers
-
- Unlimited Contacts
- Unlimited AI Flows (NLP)
- 15,000 AI Credits/month
- Unlimited Products via API Feed
- 50 Files / 500 Pages Knowledge
- Multiple 3rd Party Integrations
- Custom Workflows
- Priority Support
- Dedicated Onboarding
7-day trial, no credit card
Enterprise
Custom setup for large teams, multi-brand operations, and bespoke integrations
From $397/month + setup fees
- Unlimited User Seats
- Unlimited Connected Numbers
- All Channels
- Unlimited AI Flows
- Custom Gen-AI Volume
- Unlimited Knowledge Files
- Custom Integrations
- Dedicated Onboarding & CSM
- SLA & Priority Support
Feature Comparison
Everything you get, side by side.
| Compare Plans | |||||
|---|---|---|---|---|---|
| User Seats | 2 | 3 | 10 | 20 | Unlimited |
| Contacts | 100 | Unlimited | Unlimited | Unlimited | Unlimited |
| Connected Numbers | 1 | 2 | 5 | 10 | Unlimited |
| Channels | WhatsApp + more | ||||
| AI Flows (NLP) | 1 flow | 5 flows | 15 flows | Unlimited | Unlimited |
| AI Credits | 100 (one-time) | 1,500/mo | 6,000/mo | 15,000/mo | Custom |
| Products | — | Up to 100 | Up to 500 | Unlimited via API feed | Unlimited + ERP/PIM sync |
| Knowledge Files | 1 file | 5 files / 30 pages | 20 files / 200 pages | 50 files / 500 pages | Unlimited |
| 3rd Party Integration | — | — | 1 included | Multiple | Custom |
| Custom Workflows | — | — | — | Included | Included |
| Custom RBAC | — | — | Yes | Yes | Yes |
| Priority Support | — | — | — | Yes | Yes + SLA |
| Onboarding Support | — | Add-on $149 | Included (1×) | Dedicated | Dedicated + CSM |
| AI Overage Rate | — | $0.05/conv | $0.04/conv | $0.03/conv | Custom |
| Broadcast | Direct to Meta | Direct to Meta | Direct to Meta | Direct to Meta | Direct to Meta |
Add-ons & Implementation
Need more than the base platform?
Expand your WhatsApp commerce with integrations, widgets, and dedicated infrastructure.
CRM Integration
Connect WhatsApp to SugarCRM, HubSpot, or other CRMs. Includes contact mapping, conversation logging, and lead status sync.
Setup: $1,500
Website Live Chat Widget
Add a website chat widget connected to WhatsApp and your agent team.
Setup: $750
Dedicated API Server
Dedicated POST API server for CRM, ERP, or internal system webhooks with monitoring SLA.
Extra WhatsApp Number
Add one WhatsApp Business number beyond your plan limit.
Extra User Seat
Add one user seat beyond your plan limit.
Extra AI Credits
Pay per conversation beyond your monthly plan allocation.
Geo Intelligence Credits
One-time geocoding credits. Convert customer addresses into latitude and longitude for mapping, territory management, and location analytics.
Implementation Services
WhatsApp Commerce Implementation
API setup, templates, catalog, and core AI agent configuration.
Custom CRM / ERP Integration
Custom connector to a CRM or ERP outside our standard list, including field mapping, webhooks, and dedicated API server.
AI Agent Custom Orchestration
Multi-agent logic, conditional workflows, and custom orchestration beyond the standard agent.
Live Chat Widget Development
Custom website widget with branding and handoff to WhatsApp or agent inbox.
GTM & Automation Workshop
Strategy session to build Click-to-WhatsApp funnel, abandoned cart, and retention flows.
Frequently Asked Questions
Find answers to common questions about our plans and features
How does the free trial work?
Start with the Free plan immediately — no credit card required. Upgrade to Starter, Growth, or Business anytime from your dashboard.
What is the difference between Inboxes and Seats?
Inboxes are WhatsApp accounts connected to ChatAgent. Seats are team members who can log in and manage conversations. You can have multiple agents sharing one inbox.
Do I pay for WhatsApp messages?
No. ChatAgent does not charge for message volume. Broadcast and WhatsApp Business API message fees go directly to Meta — you pay Meta with your own credit card. ChatAgent charges only the platform subscription.
Can I change plans later?
Yes. Upgrade or downgrade anytime from your dashboard. Changes take effect immediately with prorated billing.
What does annual billing save me?
Annual billing gives you 2 months free — you pay for 10 months and get 12. On the Growth plan, that saves you $204/year compared to monthly billing.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard) and bank transfer for Indonesian customers. Annual plans can also be paid via invoice.
Do you offer custom integrations?
Yes. Business and Enterprise plans include integrations. Custom CRM, ERP, or internal system integrations are available as add-ons with a one-time setup fee.
Turn your WhatsApp inbox into a sales channel
Start with the ChatAgent platform or let our team design your full WhatsApp commerce funnel.
No credit card required to explore
